1 - Introduction
This section contains information regarding the management methods of felomoto.it with regard to the processing of user data of felomoto.it
This policy also applies pursuant to Article 13 of Regulation (EU) 2016/679 (GDPR) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, for those who interact with felomoto.it and can be accessed at the address corresponding to the home page: felomoto.it
This policy applies only to felomoto.it and not to other websites that may be accessed by the user via links contained therein.
The purpose of this document is to provide information regarding the methods, timing, and nature of the information that data controllers must provide to users when they connect to the felomoto.it web pages, regardless of the purpose of the connection, in accordance with Italian and European legislation.
This policy may be subject to changes due to the introduction of new regulations; users are therefore encouraged to check this page periodically.
2 - Data Controller
The data controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.
Regarding this website, the data controllers are:
- FELO Moto Italy srl - Via O. Respighi, 52 - 47841 Cattolica (RN) - VAT no. 03922900125
Pursuant to art. 26 GDPR, we inform you:
- Felo Moto Italy Srl is the data controller of your personal data, which is necessary to: process and manage your orders, ship the products you purchased, provide you with the necessary after-sales assistance, manage the return procedure for purchased products, and comply with the provisions of the law;
- Felo Moto Italy Srl is the data controller of your personal data, which is necessary to: manage the Store's accounts for the purposes of the transition to new operators or the internalization of services currently entrusted to Felo Moto Italy Srl, to assist Felo Moto Italy Srl in processing your account for the purposes of legal or contractual guarantees, including the management of product return procedures, for the management and maintenance of the Store, and, subject to your consent, for marketing purposes;
- For marketing purposes and the sending of commercial communications, the data controllers are Felo Moto Italy Srl
3 - Navigation
Your browsing on the site and/or entering data in certain areas thereof may result in the collection and subsequent processing of your Personal Data by us. Indeed, the computer systems and software procedures used to operate them automatically and indirectly administer and/or acquire certain information (such as, but not limited to, so-called "cookies"—as specified below—or data expressly specified in the collection formats, such as name, surname, email address, nationality, address, telephone number, email address, information on the market sector in which you operate, and information on products used or in which you are interested). The following information may be collected:
- Internet Protocol (IP) address;
- Browser type and device parameters used to connect to the site;
- Name of the Internet Service Provider (ISP);
- Date and time of visit;
- Web page from which the visitor came (referral) and exited;
- Possibly the number of clicks;
- Comments left in fields on the site;
- Email address;
- The advertising identifier for your mobile device (IDFA - Identifier for Advertising - for iOS devices and AAID - Google Advertising ID - for Android devices).
This site also incorporates plugins and/or buttons for social networks, to allow easy sharing of content on your favorite social networks. These plugins are programmed to not set any cookies when accessing the page, to protect user privacy. Cookies are set, if required by the social networks, only when the user actually and voluntarily uses the plugin. Please note that if the user browses while logged in to the social network, they have already consented to the use of cookies conveyed through this site when registering with the social network.etwork.
The collection and use of information obtained through the plugin are governed by the respective privacy policies of the social networks, to which please refer:
| Purpose of processing | Legal basis for processing | Retention periods |
|---|---|---|
| Management of and response to your specific requests by contacting us directly | Consent | 24 months |
| Marketing activities, commercial communications, market research, receipt of newsletter | consent | until you withdraw your consent, which can be exercised at any time using the link at the bottom of each promotional email (for marketing activities and the newsletter) or by sending us an email, which you can find in the contact details above. |
| to provide you with the products and services you have purchased and send you communications relating to your order or payments. | execution of the sales contract or pre-contractual measures. | 10 years or until the request for account deletion. |
| to allow you to interact with customer support operators. | execution of the sales contract or pre-contractual measures. | 10 years or until the request for account deletion. |
| management and execution of legal obligations (accounting, administrative, tax, etc.). Legal obligation 10 years or until the account deletion request is made Management of complaints and any disputes; To prevent or monitor unlawful conduct or to protect and enforce rights | legitimate interest | until the applicable statute of limitations or until the legal deadlines |
| cookies collected | consent, as indicated by the site access banner | the retention period for these cookies runs from the date they are enabled on the site until they are disabled |
- Facebook: https://www.facebook.com/help/cookies
- Instagram: https://help.instagram.com/155833707900388
- Twitter: https://support.twitter.com/articles/20170519-uso-dei-cookie-e-di-altre-tecnologie-simili-da-parte-di-twitter
- TikTok: https://www.tiktok.com/legal/page/eea/privacy-policy/it-IT
- Pinterest: https://about.pinterest.com/it/privacy-policy
- AddThis: http://www.addthis.com/privacy/privacy-policy
- Linkedin: https://www.linkedin.com/legal/cookie-policy
4. Purpose of data processing, legal basis for processing, and retention period
We process your data for various purposes, and for each purpose, we comply with the retention periods and lawfulness requirements established. The Data Controller will not retain your Personal Data for longer than is necessary to fulfill the purpose for which it was processed. The data will be retained for the time permitted or required by law. In order to ensure compliance with the principles of necessity and proportionality of processing, the Data Controller has identified different retention periods for Personal Data depending on the individual purposes pursued.
5. How we process your data
The processing of your Personal Data may include any type of operation, including collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.
The operations may be performed with or without the aid of electronic or automated means.
The processing is carried out by the Data Controller and/or by data processors who operate under the direct authority of the Data Controller, in compliance with the instructions given, or by third parties appointed as external data processors.
6. Where we process your data
Your Personal Data is mainly processed at the Data Controller's premises, therefore the physical location may vary based on the processing purposes indicated in paragraph 1. Furthermore, it may be processed in the locations where external data processors are located.
This site may share some of the data collected with services located outside the European Union, such as Google, Facebook, and Microsoft (LinkedIn) through social plugins and the Google Analytics service.
If you consent to processing for marketing and promotional purposesAle, some of your data (name, surname, email address) will be transferred to our newsletter software partners located around the world, including outside the European Union.
We inform you that we transfer your personal data only to entities located in countries for which there is a specific decision from the EU Commission guaranteeing their adequacy and the guarantee of processing in accordance with the provisions of Regulation 679/2016 (GDPR).
7. Who are the recipients of your personal data?
Your Personal Data may be disclosed to and processed by:
- legal or natural persons acting as external data processors, carrying out outsourced activities, appointed by the Data Controller or by the Data Controller's external data processors (including parties entrusted with assistance, communication, marketing, advertising, promotions, and sales of products and/or services, as well as advertisers, advertising agencies, IT service providers, Website/APP managers, electronic platform managers, partners, credit institutions, and professional firms);
- employees and/or collaborators of the Data Controller (including system administrators) who, operating under the direct authority of the latter, will be authorized to process your Personal Data; and
- employees and/or collaborators of external data processors (including system administrators) who, operating under the direct authority of the external data processors, will be authorized to process your Personal Data.
Your Personal Data will not be disclosed to third parties, except where the Data Controller communicates your Personal Data to consultants in order to protect its rights, nor will it be disclosed.
8. Obligation to provide data
The provision of data must be considered mandatory with regard to the processing that the organization must carry out to fulfill its obligations towards the data subject based on the existing relationship (or contract), as well as legal obligations, rules, and regulations.
Consent is not mandatory for all other purposes and, even if given, may be revoked at any time by the data subject.
9. Refusal to Provide Data
Failure to provide the data that the data subject is required to provide may make it impossible to fulfill your requests or to execute a business relationship or contracts you may wish to establish with the Data Controller.
Failure to provide non-mandatory data will result in the consequences being assessed on a case-by-case basis, taking into account the specific case and will presumably result in the failure to perform the service related to such data.
10. Rights of the Data Subject
The Privacy Policy recognizes numerous rights for you as a data subject. In particular, you have the right to:
| Right | Description |
|---|---|
| Right to withdraw consent (Article 13, paragraph II, letter A, and Article 9, paragraph II, letter A, GDPR) | You have the right to withdraw consent at any time for all processing operations based on your consent, as indicated in the table of purposes described above. Withdrawing consent does not affect the lawfulness of previous processing. |
| Right of access to data (Article 15) | You may request a) the purposes of the processing; b) the categories of personal data concerned; c) the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations; d) where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period; e) the existence of your right to request from the Data Controller rectification or erasure of personal data or restriction of processing of personal data concerning you, or to object to such processing; f) the right to lodge a complaint with a supervisory authority; g) where the data is not collected from you, any available information regarding its source; h) the existence of automated decision-making, including profiling, referred to in Article 22, paragraphs 1 and 4, and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for you. You have the right to request a copy of the personal data undergoing processing. |
| Right to rectification (Article 16) | You have the right to request rectificationYou have the right to request the rectification of inaccurate personal data concerning you and to have incomplete personal data completed. |
| Right to be forgotten (Article 17) | You have the right to obtain from the Data Controller the erasure of personal data concerning you if the personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed, if you withdraw your consent, if there are no overriding legitimate grounds for the profiling, if the data has been unlawfully processed, if there is a legal obligation to erase it, or if the data relates to web services provided to minors without their consent. Deletion may occur unless the right to freedom of expression and information prevails, the data is retained for compliance with a legal obligation or for the performance of a task carried out in the public interest or in the exercise of official authority, for reasons of public interest in the area of health, for archiving purposes in the public interest, scientific or historical research purposes, or for statistical purposes, or for the establishment, exercise, or defense of legal claims. |
| Right to restriction of processing (Article 18) | You have the right to obtain from the Data Controller restriction of processing when you have contested the accuracy of the personal data (for a period enabling the Data Controller to verify the accuracy of the personal data), or if the processing is unlawful and you oppose the erasure of the personal data and request the restriction of its use instead, or if the personal data is necessary for the establishment, exercise, or defense of legal claims. judicial authority, while the Data Controller no longer needs them. |
| Right to data portability (Article 20) | You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format and you have the right to transmit that data to another person if the processing is based on consent, a contract and if the processing is carried out by automated means, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority and such transmission does not infringe the rights of a third party. |
| Right to lodge a complaint with the supervisory authority (Italian Data Protection Authority) (Article 77) | Without prejudice to any other administrative or judicial remedy, if you believe that the processing concerning you violates the Regulation on personal data protection, you have the right ... lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement. |
11. How to exercise your rights
You may exercise these rights at any time by contacting the Data Controller at the addresses indicated above.
You may lodge a complaint with the Data Protection Authority by following the instructions provided on the Authority's website, in the "Forms" section, under "Complaint" (or by clicking on the following link).
12. Information on cookies
12.1 What are cookies?
Cookies are small text files that websites visited by users send to their terminals, where they are stored before being re-transmitted to the same websites on the next visit. So-called "third-party" cookies, on the other hand, are set by a website other than the one the user is visiting. This is because each website may contain elements (images, maps, sounds, specific links to web pages on other domains, etc.) that reside on servers other than the one of the visited website.
12.2 What are cookies used for?
Cookies are used for various purposes: performing computer authentication, monitoring sessions, storing information on specific configurations regarding users accessing the server, storing preferences, etc. Therefore, for easy and complete use of a website, it would be advisable for users to configure their browser to accept these cookies.
12.3 Characteristics and purposes of cookies for our web pages
Our site uses the following categories of cookies, which may be from the Owner or third parties.
- Technical (or navigation) cookies, which contribute to the functioning of the Site, for example, by allowing navigation between pages and accessing the Site's reserved area.
- Functional cookies, which enable specific Store features and storeand your preferences (such as language), in order to improve your browsing experience. Analytical cookies, which allow us to acquire statistical information in an aggregate and anonymous form, relating to browsing habits. Profiling cookies, which allow us to personalize advertising messages based on your interests and preferences, in order to send you only ads that you find relevant or interesting.
12.4 How to enable or disable cookies on your browsers
You can block your browser from accepting cookies by blocking all cookies or only third-party cookies. However, this may make access to some features or pages of the Site less efficient or prevent it.
Below are the methods offered by the main browsers to block the acceptance of cookies:
- Internet Explorer: http://windows.microsoft.com/it-it/internet-explorer/delete-manage-cookies#ie=ie-11
- Firefox: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie
- Chrome: https://support.google.com/chrome/answer/95647?hl=it
- Safari: http://support.apple.com/kb/HT1677?viewlocale=it_IT
13. Changes to this document
This document may be subject to changes or updates. Any significant changes or updates will be notified to users.